Digital transformations: a summary of the highlights of the seminar’s fourth season

The fourth season of the ‘Digital Transformations’ seminar was the opportunity to review a number of case studies from long-established institutions which had been ‘turned upside-down’ and subsequently revitalised by the digital revolution. These included shops, the French post office, railway stations, correspondence courses, and the French police force. This fourth season, which was full of twists and turns, continued to inform its audience and make new discoveries. In his talk, Christophe Deshayes briefly discusses what he considers to be ‘misinformation’, and questions the legitimacy of certain myths regarding the digital economy. He takes a step back from the mainstream narrative before analysing more favoured and weighty topics such as data, artificial intelligence and digital innovation. He ends his talk with an update on subjects discussed in previous years, including platforms, and cross-breeding (‘hybridisation’) between the physical and digital world (the concept of ‘phygital’).