The RATP's successful mobilisation for the Olympic Games

Providing spectators with access to the Paris Olympic and Paralympic Games via public transport while continuing to serve the daily commute needs of the Paris region's residents was such a success that even the most habitual complainers were left speechless. There were many challenges: responding to event delays and late finishes; coordinating with the myriad of players involved in the organisation; reorganising maintenance activities, usually divided between the left and right banks of the Seine, while Paris was cut in two; anticipating the many changes to bus routes due to changing traffic restrictions; calling on RATP volunteers to welcome and guide passengers; mobilising 35,000 operational staff in the middle of the summer holiday period... Edgar Sée, with a team of around fifteen people, coordinated this general mobilisation, the success of which created a great sense of collective pride and brought about some lasting improvements to the service provided by the RATP.